Integration Is The Key

Last week a prospective client asked us this question: “How do you get accountability to stick? We have tried repeatedly over the years to get our people to take more accountability for their behavior and results, but we just haven’t figured out how to make it stick.”

Of course, there are a number of critical success factors when it comes to making accountability stick—such as: a common language and framework for discussing accountability; a crystal-clear definition of desired results; personal choice and commitment; positive rather than negative applications of accountability; proven implementation tools and skills; and determined follow-up. But the real secret to making accountability “sticky” is integration. Taking accountability has to become part of the DNA of your people and organization—inexorably woven into daily activities

It was for this very reason and purpose that we developed the simple, basic, and easy-to-implement Steps To Accountability—See It, Own It, Solve It, and Do It—including cogent descriptions of Above The Line and Below The Line behavior and attitudes. This is the central model of The Oz Principle and the primary vehicle or method for making accountability stick in individuals and organizations. When people in an organization begin using the language of Above The Line, Below The Line and See It, Own It, Solve It, and Do It, on a daily basis, they start building a common awareness and commitment to using the methods. What emerges from such awareness and commitment is a whole new approach to work and results. People begin monitoring and correcting themselves while encouraging and helping others to stay Above The Line in order to achieve the desired results. Consequently, accountability becomes internalized in every individual and integrated into every activity. When people begin weaving Above The Line, Below The Line, and See It, Own It, Solve It, Do It language into their daily work activities, they take a crucial first step toward building a Culture of Accountability and creating a work environment where accountability sticks.

For more information on making accountability stick and Creating A Culture Of Accountability, please join the Accountability Community by visiting www.partnersinleadership.com

Above The Line, Below The Line, See It, Own It, Solve It, Do It, Steps To Accountability, Culture of Accountability, Creating A Culture Of Accountability, and Accountability Training, are all registered trademarks of Partners In Leadership Inc.