Frequent Focused Feedback

Quarterly performance reviews are much more effective and timely than annual performance reviews when it comes to keeping employees aligned with corporate goals. However, even more important than the feedback exchanged during quarterly and annual reviews, are the feedback exchanges that take place daily and weekly as an integral part of doing business and achieving desired results. We call this Focused Feedback—i.e., feedback that is focused on Key Results, Key Expectations, Accountability Best Practices, and, when necessary, new Cultural Beliefs. Frequent Focused Feedback always accelerates and facilitates Accountability and Alignment for achieving Key Results—such feedback is one of the hallmarks of a Culture Of Accountability.

One of our larger clients had been experiencing a slow decline in sales for almost a decade. Numerous turnaround attempts were made, but nothing was halting the relentless slide. Eventually, the company’s management team turned to The Oz Principle Accountability Training. Better late than never. Within a matter of weeks, the work teams and office locations that had received the training were beginning to turn things around. Their rallying cry was cryptic, but invaluable: “We’ve never talked this much about key results in our entire careers, but it’s working wonders.” Several months later, after everyone in the organization had received the training, the company’s decade-long slide had come to an end with a solid and steady upturn in sales. That’s an example of the power of frequent Focused Feedback.

To learn more about how frequent Focused Feedback can build accountability, accelerate culture change, and drive game-changing results, we invite you to join the Accountability Community at www.partnersinleadership.com, where you can review actual client case studies that illustrate the impact of culture change on organizational results.

Focused Feedback, Cultural Beliefs, Culture Of Accountability, The Oz Principle Accountability Training and Accountability Community are all registered trademarks of Partners In Leadership, Inc.