Domino’s Pizza Turnaround
Article | Hospitality & Foodservice Insights
At the core of every Culture of Accountability are people voluntarily assuming their own accountability for achieving results. Accountability is never forced upon them. Instead, they take it upon themselves, freely and enthusiastically. Driven by the mantra—What else can I do to achieve the desired results?—they continually search for solutions and quickly address obstacles. A case in point is Domino’s Pizza. A few years ago, the company’s stock price had dropped below $5 a share, that’s when they began taking accountability for a turnaround. Today, the company’s stock price is trading at over $88—clear evidence of a truly amazing turnaround. View this Domino’s video clip to see what taking accountability for a turnaround looks like.
Domino’s Director of Corporate Communications, Stacie Berrett, describes the company’s Culture of Accountability this way: “Accountability has changed our thinking . . . it’s changed everything we do!”
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