Culture Never Takes a Holiday
External Article | Hospitality & Foodservice Insights
This article was originally published by Hotel Business Review. See link below for full article.
Any discussion of culture and strategy begins with a healthy understanding of what they are. Metaphorically, strategy is the orchestra-a collection of instruments and the music that will be played. It follows that culture then, is how that music is performed-from the way the maestro brandishes the baton and how the violins harmonize, to when and how the music ebbs and flows-louder-softer, faster or slower. Alone, each might be just noise or even silence. Together, they create beautiful music. More specifically,
- Strategy involves assembling the right instruments and the best musicians, and focusing them on playing a single, perfectly composed piece of music.
- Culture is the way the musicians think and act as they perform the music. That thinking and acting obviously affects the overall performance. And more than just a collection of “skills,” the right culture provides an environment that encourages inspired performance. With good strategic alignment and great culture leadership, musicians begin to play as one to produce music that connects with the audience and conveys the intended message-the desired result.
Read full article at Hotel Business Review – “Culture Never Takes a Holiday”